Frequently Asked QuestionsFrequently Asked Questions

Frequently Asked Questions

OPERATIONS

We are open Monday through Saturday from 9am to 7pm, and Sunday 9am to 6pm.

We are open normal hours on most holidays. We are closed on Christmas Day. Please call the store at 480-588-8802 to inquire about a particular holiday or you may Submit Inquiry Form.

We have two locations.
Tempe: We are located at 8475 S Emerald Dr in Tempe, at Warner & the I-10 freeway, across from Ikea. Click here for Driving Directions.
Scottsdale: We are located at 7000 E. Mayo Blvd in Phoenix, at the 101 Freeway & Scottsdale Road, across from Whole Foods. Click here for Driving Directions.

Yes. The cost for an incoming transfer is $40 for the first firearm and $20 for each additional firearm transferred on the same form; the cost for our members is $20 per firearm. If you have an incoming transfer, please have the seller contact us at c2ffltempe@c2tactical.com or c2fflscottsdale@c2tactical.com with a copy of their FFL attached. Please do not call the store to request an FFL be sent, only emailed requests will be addressed.

Depending on volume of merchandise/packages received, it may take up to 48 hours (Monday through Friday) to properly log and enter your item into our system. Receiving tracking notification that your package has arrived does not imply that it has been processed.

You will be contacted as soon as it is ready. Please verify that you have a valid phone number and email on file with the sender.

RANGE INFORMATION

You must be 21 or over to use the range, or accompanied by someone over 21. Some rental firearms have a minimum age of 16. If you have further questions, you may Submit Inquiry Form.

Our Pistol Lanes are $15 per person, per hour, rifle lanes are $20 per person, per hour. We also have a $25 charge for non-members making lane reservations.

You may book a lane reservation up to 2 hours prior to the booking time.

Yes, there is a limit of three shooters per lane. Please book multiple lanes accordingly. Shooters may NOT use steel-cored, bi-metal jacketed, tracer or penetrative ammunition. We do not allow muzzle loader or black powder firearms.

We do offer law enforcement and military discounts on range time. Ask your cashier for details.

Yes, on Mondays from 2pm-close, ladies will get free range time.

Yes, you may bring in your own targets. The targets cannot have people on them.

We can accept rifle and pistol calibers up to a .308. Shotgun birdshot, buckshot and slugs are all okay, but birdshot pellets must be size #6 or larger.

If you bring your own firearms, you may use your own ammunition. If you are using one of our rental firearms, you must purchase our ammunition to use in them. We do not allow the following types of ammunition, as it is not safe to shoot on our range: steel cored, bi-metal jacketed, tracer or penetrative ammunition.

Please note that steel-cased ammunition is okay to shoot, as long as the projectile portion of the bullet is non-magnetic.

Our pistol only lanes are 50ft in Tempe and 60ft in Scottsdale.

Our Rifle & Shotgun lanes (pistol may also be used) are 75ft at both locations.

Class purchases, including same day registration (make sure you allow plenty of driving time to arrive on time), are non-refundable unless your class is cancelled by C2 Tactical. There are no refunds available for late arrivals or no shows. You may reschedule to another class or apply your payment to a different class with 24 hours advanced notice. Classes may be cancelled at any time due to unforeseen circumstances.

If your class is cancelled by C2 Tactical, you may reschedule to another date, apply your payment to a different class or request a refund.

Welcome to C2! We have a bunch of great courses for beginners. If you are interested in learning more about pistols we recommend our Introduction to Handguns course. If you’re looking to learn more about the laws around firearms and personal self-defense, we recommend attending one of our Concealed Carry Class.

You may cancel your lane reservation up to 2 hours prior to the time you have your lane booked.

You can cancel your lane reservation through our self service portal.

Once logged into your self service portal:

  • Select “My Schedule” option on the left hand side of the calendar
  • Select which reservation you are trying to cancel on your calendar
  • In the pop-up, select “Cancel Session”

If you are having trouble, or didn’t book through the self service portal, please contact us at c2contact@c2tactical.com.

Canceling your lane reservation DOES NOT refund your reservation. It does put your reservation on your account to use at a later date. See our Refund Policy for more details.

You can come in store or call us at 480-588-8802 to redeem your account credit.

Classes are non-refundable unless the class is cancelled by C2 Tactical. There are no refunds available for late arrivals or no shows.

Memberships are non-refundable after 24 hours and are non-transferrable.

Shooting Packages and Lane Reservations are non-refundable if the customer does not show.

Shooting Packages and Lane Reservations are only refundable if the customer cancels within 24 hours of purchasing the booking. After the 24 hour period, customers who want to cancel may receive a credit onto their account for the full amount to use at a later date and time.

Classes, Shooting Packages, Lane Reservations may be rescheduled no more than 3 times.

COMPETITIVE MATCHES

Yes! We have a competitive match every Wednesday in Tempe and Thursday in Scottsdale night at 6pm, and we host the Glock Shooting Sports Foundation League Matches throughout the year. Click here for more information.

For our night matches on Wednesday in Tempe and Thursday in Scottsdale, you must first take a holster qualification class, held before the match. The class starts at 5:15pm and costs $20. You will need 25 rounds and a strong-side holster in order to complete the class. Learn more here!

Our Wednesday (Tempe) or Thursday (Scottsdale) weekly and GSSF matches cost $15 to participate. You will need to complete a one-time holster qualification class for $20 before competing in the weekly night matches; it is not required to compete in GSSF matches.

Our weekly matches require a strong-side holster (no shoulder or small-of-back holsters are permitted), a double magazine carrier and three magazines, and at least 100 rounds.

There is no dress code, but we strongly recommend close-toed, sturdy shoes, as the various stages frequently require movement. No open toes shoes are allowed.

You must be a member of the GSSF to participate in the GSSF Matches, but we have applications that you can complete during the match sign-up. Just show up a little early to complete the paperwork. GSSF accepts credit/debit cards or personal checks for payment of membership dues.

Membership pricing is available on the GSSF website at www.gssfonline.com. Please note that the “Register for a Match” option on their website does not apply to the Indoor League Matches held at C2 Tactical.

Sign-up for all matches at C2 Tactical takes place immediately before the match. Just show up 15-30 minutes early to complete your paperwork. Unfortunately, we cannot accept payment or registration for matches more than 1 hour early.

MEMBERSHIP

The family upgrade includes a spouse/significant other and any children living at home under the age of 21. If you would like to include older children or other family members, The Squad Package may be a better choice. You may click to learn more about all our Membership packages.

Guests of our members pay a reduced range fee of $10 per person, per hour on either the pistol or rifle range.

The 10% discount is good for select merchandise such as holsters, range bags, clothing, and other shooting accessories. All members, except 9mm members, get 15% off Range Ammunition.

The Battalion package is designed for businesses or a group of people that work for the same company. If your group has more than 10 people, you will need to sign up for two Squad packages.

EVENTS

Please use our Special Events Request Form to get an estimate for your special event. Our events specialist will contact you for the particulars of your event and generate a quote. Or, you may call us at 480-588-2969.

We do charge a fee to rent a private room. The fee is $200 for a 2 hour rental. To take your event to a next level, you may upgrade your event and have it held in our AREA338 Club Lounge area. This includes access to 3,000 sq. ft. of exclusive AREA338 Club Lounge space, private shooting lanes and access to our private Simulation Room.

Please use our Special Events Request Form to get an estimate for your special event. Our events specialist will contact you for the particulars of your event and generate a quote. Or, you may call us at 480-588-2969.

We do charge a fee to rent our VIP Lounge in Tempe. Please use our Special Events Request Form to get an estimate for your special event. Our events specialist will contact you for the particulars of your event and generate a quote. Or, you may call us at 480-588-2969.

GUNSMITHING

For onsite Gunsmithing Services, be sure to check out Valley Forge Weaponry.

Phone Number: (602) 892-4776

Hours of Operation:

Tuesday to Saturday 10:00 am – 6:00 pm

Sunday & Monday – Closed

Federal Holidays – Closed

Website: ValleyForgeWeaponry.com

Email: Info@ValleyForgeWeaponry.com

Any other questions, please contact us today!

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